TOS

1. This site will not sell or share your personal contact information.
2. If you choose to delete your account, we will delete your account, every post and every comment you've ever made as well as every photo you've ever uploaded from the live database. In the event your information has been backed up, we will make every effort to ensure this information is removed in a timely manner and you will be notified (if you have provided your email) when the account has been completely erased from all backups.

Safety

1. We want our community to be a place where people can connect with optimism and civility, regardless of their identity or beliefs. To ensure 9Tail is a place where everyone feels comfortable being themselves, the following is not allowed:

   Child Exploitation

   9Tail has a zero-tolerance policy for the exploitation of minors, including:

   • Any predatory behavior, including attempting to connect with a minor in order to manipulate and exploit them (i.e., grooming)
   • Sexualizing minors in any way
   • Engaging in sexual conversation with or soliciting sexual material from minors
   • Sharing, requesting, or discussing child sexual exploitation material
   • Sexual extortion of children
   • Child sex trafficking
   • Coercion and enticement of a minor to engage in illegal sexual activity

   Terrorism and Violent Extremism

   9Tail has a zero tolerance policy for content or behavior that incites, condones, supports, glorifies, or promotes any terrorist or extremist organization or individual (foreign or domestic), and their ideology, or actions, including:

   • Depictions of or support for terrorist or extremist attacks
   • Depictions of or support for the leaders or representatives of terrorist or extremist organizations
   • Sharing the slogans, images, flags, manifestos, or icons of terrorist or extremist organizations, either in whole or in readily identifiable part
   • References to the ideologies, messages, or strategies of terrorist and extremist organizations
   • Expressing support, condoning, or glorifying terrorist extremist ideologies or actions
   • Recruiting membership for a terrorist or extremist organization, or encouraging others to leave 9Tail to find such information
   • Fundraising for terrorist or extremist organizations, people, or supporting groups
   • Expressing support, condoning, or glorifying mass shootings and other acts of domestic terrorism or violent extremism

   Threats, Bullying, and Harassment

   Threatening others with real-world or online harm, inciting violence against people or property, bullying, stalking, trolling, harassment, intimidation, extortion, and blackmail are not permitted on 9Tail. We also do not allow any content that depicts, glorifies, encourages, promotes, or provides instructions for such behavior, including:

   • Threatening physical or sexual assault or violence
   • Threatening to harm someone in real life
   • Revealing or threatening to reveal others’ personal information
   • Threatening to take over another’s 9Tail account or to file false abuse reports against another user
   • Singling out a user or group for ridicule, abuse, humiliation, or degradation, either publicly or privately, including as part of a targeted mistreatment campaign
   • Sexual harassment
   • Impersonating individuals, groups, or entities, in ways that may damage their reputation or cause others to harm them, either online or in real life
   • Shaming or stigmatising body types or physical features

   Suicide, Self Injury, and Harmful Behavior

   At 9Tail, we take our users’ well-being very seriously. We’re here to help provide resources for those struggling with mental health, and we reserve the right to communicate with authorities regarding credible threats of self-harm. We do not allow content or behavior that depicts, glorifies, promotes, or encourages suicide, self-injury, eating disorders, or real-world activities that may create a serious or extreme risk of physical harm including:

   • Providing instructions related to, or details of, methods for suicide or self-harm. This includes content that promotes ingestion of substances that would cause physical harm
   • Content that glorifies, supports, or depicts instances or methods of suicide or self-harm
   • Content that encourages depression, hopelessness and despair by portraying such feelings as aspirational or desirable
   • Discouraging others from seeking the help they need to overcome feelings of depression and hopelessness
   • Dangerous physical challenges or stunts in the real world

   If you or a loved one are having thoughts of suicide or self-harm, there is help available. Reach out to a suicide prevention hotline like the one found here. For additional global resources, here is a good place to start.

   Discrimination, Slurs, and Hate Speech

   9Tail honors and welcomes users of all ages, backgrounds, and identities. We do not allow content or behavior that supports, glorifies, or promotes hate groups, their ideologies, or actions. You also may not discriminate, promote hate against, insult, abuse, mock, or threaten individuals or groups, or encourage others to do so directly or indirectly, on the basis of their:

   • Age
   • Race, perceived race, or ethnicity
   • National origin
   • Sexual orientation
   • Gender, gender identity, or gender expression
   • Religion or religious affiliation or beliefs
   • Disability status including diseases, bodily conditions, disfigurement, mobility issues, and mental impairment
   • Veteran status
   • Caste
   • Familial status

   Harmful Off-Platform Speech or Behavior

   9Tailians treat everyone with respect, both on and off of 9Tail. If credibly reported to us, we may take action against users who, among other things:

   • Are associated with organized crime, terrorist or extremist organizations, or hate groups
   • Harass, bully, discriminate, or harm others outside of 9Tail
   • Share others’ personal information off-platform, including making false reports to authorities
   • Have been convicted of certain egregious crimes, engage in certain illegal activities, or encourage others to do so

Integrity

1. We want 9Tailers to trust each other to play fairly and honestly, and to respect one another’s creativity and hard work. To encourage this, 9Tail requires its users to follow their local laws and prohibits or limits:

   Cheating and Scams

   We do not permit users to deploy or discuss deceptive schemes or methods of cheating on our platform, including:

   • Using exploits to gain an unfair advantage anywhere on the platform
   • Sharing exploits with others or encouraging others to cheat
   • Selling items with misleading or inaccurate descriptions
   • Misrepresenting your real or virtual world identity in an effort to mislead others
   • Attempting to access another user’s account without their authorization
   • Posting misleading links for the purpose of gaining unauthorized access to others’ accounts or information, either on 9Tail or elsewhere (i.e., phishing)

   Spam

   9Tail prohibits disrupting or misleading others on the platform. This includes:

   • Deceptive, sensational, or otherwise misleading content or metadata used to inappropriately drive discoverability or engagement
   • Repetitive messaging to other users or uploads to 9Tail systems
   • Creating experiences solely to direct users off 9Tail

   Intellectual Property Violations

   We expect you to respect the intellectual property rights of others, and will remove infringing content upon receiving a valid copyright or trademark takedown request from a rights holder. Examples of intellectual property infringement may include:

   • Using another developer’s code to create your experience without their permission
   • Using another artist’s media in your experience without their permission
   • Using a brand’s logo or designs for the content you create without their permission

   For information on how to use 9Tail’s name and logo in marketing materials, please see our Community Usage Guidelines.

   Copyright and registered trademark takedown requests can be filed here. 9Tail may proactively delete or archive assets if we suspect that the content may be infringing on someone’s intellectual property rights.

   You can learn more about intellectual property reporting on 9Tail here.

   Advertising

   Independent Advertisement Publishing

   Instead of using 9Tail Immersive Ads, developers may independently publish advertising content in their experience(s). In these cases, the developer of the experience must directly upload and control delivery of the advertising content and remains responsible for such content. When independently publishing advertisements, developers must follow the rules outlined below, as well as all 9Tail rules (including the Terms of Use, Advertising Standards, and all other Community Standards) and applicable laws and regulations. If your advertising content violates these rules, we may take action including removing the content, suspending the experience or suspending the account.

   • Developers must maintain full control of independent advertisement publishing. If a developer shows independent ads in their experience, that experience may not make programmatic calls to third-party advertising services.
   • Developers may not share personally identifiable user engagement information with advertisers and must comply with the Creator Analytics Terms of Use and 9Tail Terms of Use in their treatment of all user information.
   • Developers are prohibited from showing advertising content to users under the age of 13. To accomplish this, developers must use 9Tail tools such as the AreAdsAllowed boolean in PolicyService API to replace, hide, or block access to advertising content to any users who are disallowed from seeing ads.
     Note: Applying a "Moderate" Content Maturity label does not hide ad content from users under the age of 13. All ad content must be hidden using the PolicyService API.
   • Developers must clearly and prominently disclose to users when content is an advertisement using simple and understandable language. Reference to the name of an advertiser alone is insufficient. Examples of acceptable disclosure language include “ad,” “paid,” or “sponsored.” The disclosure should be in or near the advertising content and be presented in a way that is likely to be noticed and understood by users.
   • Developers may not mislead users into thinking that they are engaging with 9Tail served Ads.
   • Developers may not reuse or repurpose 9Tail Immersive Ad content.
   • Advertisements cannot falsely represent the content being advertised to encourage user engagement (e.g., offer free TailBucks).

   For more information on how to independently advertise, please see our Creator guidance here.

   Prohibited Advertising Practices and Content

   All advertisements on 9Tail must adhere to 9Tail’s Advertising Standards. Creator guidance for complying with the Advertising Standards can be found here.

   9Tail Economy

   9Tail maintains the TailBucks system for everyone’s benefit and enjoyment. To keep it fair for everyone, some activity in the 9Tail Economy is prohibited, including:

   • Using third-party services to buy, sell, trade, or give away TailBucks. This does not apply to 9Tail gift cards.
   • Engaging in off-platform, secondary market transactions for account access or virtual content from experiences or Marketplace. This does not apply to account holders selling or transferring the rights to the account’s creations as part of a verifiable agreement.
   • Using the group payout system in a fraudulent or misleading manner; including offering payment in TailBucks for acting as a model for assets, joining groups, referring members, or role-playing in experiences.
   • Circumventing 9Tail payment systems or fees, including by providing users indirect benefits for purchasing content or packages in other 9Tail properties or systems.

   Promotional Offers

   Developers may not independently use off-platform services or products to sell on-platform items (including exclusive features or other in-experience enhancements) for money or TailBucks, either directly or as a bundle with another transaction or exchange. All off-platform commercial promotions bundled with on-platform rewards must be created in contractual agreement with 9Tail. Find more details on acceptable promo codes here. To inquire about entering into a contractual agreement with 9Tail, submit a form here.

   Paid Random Items

   Paid random item generators include those purchased with TailBucks directly or via in-experience currencies that are purchased with TailBucks.

   • If paid random items are available in your experience, users may not trade or sell the resulting assets for TailBucks, real currency, or anything else of value on 9Tail.
   • The odds of receiving each possible resulting item must be accurately disclosed to the eligible user before the moment of purchase.

Security

1. For our community to thrive, everyone must feel digitally safe as well as physically safe. We can achieve this by respecting each other’s personal information and 9Tail’s safety systems, and by keeping 9Tail accounts secure. This section describes how players and creators should treat others’ information and protect their own and others’ digital security.

   For information about how 9Tail handles your personal information, please visit the Privacy Policy. For more information on how to keep your account secure - including how to enable additional security features such as two-step verification - visit our help page here.

   To help maintain a safe metaverse, 9Tail does not permit:

   Sharing Personal Information

   To maintain privacy and safety, users may be prohibited from sharing or requesting personal information on 9Tail depending on their age, including:

   • Email address
   • Passwords or access tokens
   • Home address or physical location
   • Financial information including credit cards and bank account details
   • Medical information
   • Telephone number
   • Internet Identifiers such as usernames and handles not linked to 9Tail
   • Sensitive credentials such as social security number
   • Visual and audio media of themselves or other non-public figures
   • Full legal names except as permitted in Customizable Connection Requests, Usernames or Display Names for eligible users

   Misusing 9Tail Systems

   9Tail maintains many systems to keep our users safe and secure, and we prohibit attempts to bypass these systems, gain unauthorized access to 9Tail or to others’ 9Tail accounts or information, or to otherwise violate our platform security requirements, including by:

   Evading Safety and Security Systems

   • Attempting to get prohibited content around our safety systems, including by hiding violative elements of assets
   • Creating or using an account to avoid enforcement action taken against another account
   • Using VPNs to mask your location in order to gain unauthorized access to 9Tail, including to a specific feature or account
   • Offering access to your 9Tail account or soliciting access to another’s 9Tail account for the purpose of evading enforcement action or safety systems

   Disruptive Content and Behavior

   • Using bots that are programmed to run disruptive tasks
   • Uploading content that contains obfuscated code or hidden scripts that mislead end users or create disruptive experiences for them
   • Injecting background noise into underlying audio that makes the intended audio unintelligible
   • Injecting excessive loudness, screaming, or harsh noises that disrupts others’ experience, either in uploaded audio or through chat with voice
   • Falsely reporting other users or experiences or encouraging others to do so
   • Invading or flooding experiences or groups in an effort to disrupt the experience or its reputation